Seventy-two hours. One take that looks like you.

UNTIL THE WINGS · VIDEO / MEET ME
American: you typically get one attempt. Finish inside 72 hours.

ROOM
[ ] Laptop, not a phone
[ ] Camera at eye line. Books under it if needed
[ ] Light on your face, not a window behind you
[ ] Plain wall. No flags, no laundry, no other people
[ ] Headphones only if the mic on the laptop is trash — test both
[ ] Do not sit in a car. Do not sit in a bed.

LOOK
Same energy as DFW: solid color, hair up if it falls past the shoulders, no extra piercings, tattoos covered if they would show in a crew blouse.

THE TAKE
[ ] Look at the camera, not your own face
[ ] Smile with the first word, not after
[ ] 90-second STAR. Stop. Silence is better than a second story
[ ] If you freeze: breathe, say the question back, start the S
[ ] Do not read notes. A sticky with three words is the max

IF IT BREAKS
[ ] Screenshot the error
[ ] Email the address in the invite the same hour
[ ] Floor reports: people who wrote immediately were sometimes reset. People who waited were not

UNTIL THE WINGS · STAR CARD
Say it in 90 seconds. If you cannot, you do not have a story. You have a vibe.

S  Situation — one sentence. Place, time, who.
T  Task / threat — what was at risk if you did nothing.
A  Action — what YOU did with your hands. Not “we.” Not “the team.”
R  Result — how it ended for the other person. Number if you have one.

THE SIX YOU NEED
1. Angry customer (wrong, loud, or both)
2. A rule you enforced when it cost you
3. Teammate conflict you did not leak
4. Last-minute change you absorbed
5. A mistake you owned in public
6. A time you stayed

NEVER SAY
Travel benefits · jumpseating · Cancun · crash pads · pay · “I love to travel”
A FAR you invented · a ramble that never answers the question they asked

ALWAYS
Use the recruiter’s name. Repeat the question. Stop talking. Safety first, then service.

WHY AMERICAN (one breath)
Network, bases, 2027 training pipeline, safety-then-care. Not “largest airline.”