What to finish before the window, not during it

JORDAN REYES
Dallas, TX  ·  (555) 010-0148  ·  jordan.reyes@email.com
Passport valid through Mar 2032  ·  Spanish (fluent)  ·  Willing to report to any assigned base

SAFETY AND SERVICE PROFILE
Hotel supervisor who recovers angry guests without matching their volume, enforces house rules when it costs a booking, and keeps a short-staffed floor moving. Applying for Flight Attendant Trainee — not for the destinations.

EXPERIENCE
Front Desk Supervisor — Harborline Hotel, Dallas, TX
Mar 2022 – Present
• Recovered 8–12 guest failures a week (missed rooms, late arrivals, billing) without raising my voice; followed up before the next shift inherited the same problem
• Enforced ID, occupancy, and pool-safety rules when it was inconvenient, including walking revenue when documents did not match
• Trained 11 new hires on radio brevity, emergency assembly points, and when to call a manager instead of improvising
• Covered night audit and two departments on call-outs; never left a solo agent on a full house

Guest Services Associate — Harborline Hotel, Dallas, TX
Jun 2020 – Mar 2022
• Ran a 180-room front desk through COVID occupancy swings and last-minute crew bookings
• Documented incidents in the log the same hour they happened so the next agent was not guessing
• Learned every guest’s name on the 6 a.m. inbound — small, and it is the whole job

Barista / Shift Lead — Northside Coffee, Fort Worth, TX
Aug 2018 – Jun 2020
• Opened the store, counted the till, and de-escalated rush-hour mistakes before they became Yelp
• Built the close-out checklist the owner still uses

EDUCATION
High School Diploma — North Dallas High School, 2018

SKILLS THE CABIN ACTUALLY USES
De-escalation  ·  Incident logs  ·  Training new hires  ·  Spanish  ·  Standing 8–10 hour shifts  ·  Radio / headset brevity

[Date]

Inflight Recruiting
American Airlines
[Leave the address blank if the form is upload-only]

I am applying for Flight Attendant Trainee. I do not need a speech about destinations. I already do this job in another uniform: safety first, then the person having a worse day than mine.

At [current workplace], I [one STAR in four lines: situation, what was at risk, what you did with your hands, how it ended for the other person]. That is the cabin. The fuselage is new.

I can report to an assigned base within five days of graduation. My passport is valid through 31 December 2027. I have six stories ready for the video and the DFW day; I will not spend either of those asking about jumpseats.

Thank you for the review.

[Full name]
[Phone]
[Email]

UNTIL THE WINGS · OPENING-NIGHT TASK LIST
American target this cycle: 5 Oct 2026. Dates have already slipped. Do not live on the clock.

72 HOURS BEFORE
[ ] jobs.aa.com login works on the laptop you will use
[ ] One-page resume saved as PDF and .docx
[ ] 24-month work/school history with month/year, no silent gaps
[ ] Passport expiration typed: through 31 December 2027
[ ] Phone that will ring during the 72-hour video window
[ ] Quiet room, charger, camera at eye level, plain wall
[ ] Six STAR stories spoken out loud once (not memorized as a speech)

THE NIGHT IT OPENS
[ ] Apply from the laptop, not a phone in a parking lot
[ ] Read every required field. “See resume” fails ATS
[ ] Submit. Do not wait for “tomorrow morning”
[ ] Screenshot the confirmation number
[ ] If the site 500s: wait, retry, do not create a second profile
[ ] Start AON the same sitting if the email is already there

AFTER YOU SUBMIT
[ ] Watch email and spam for 72 hours
[ ] Do not quit a job on “in review”
[ ] Do not post your status in a Facebook group for strangers to diagnose